Family communication toolkit
Contacting Te Au rere a te Tonga Youth Justice Residence
A step-by-step guide for families using the New Zealandprison system. Everything below is aggregated from public sources; the prison's own official channels are linked where available.
Data is aggregated from public sources and may be incomplete or out of date. Always verify with primary sources before acting on any figure. See data sources.
Send mail to New Zealand
Address block. Copy and paste into your envelope or shipping label.
Prisoner Full Name & PRN Te Au rere a te Tonga Youth Justice Residence New Zealand
Country-wide mail rules
- · Letters and approved books accepted; no laminated photos, no stickers.
- · Cash never accepted by post.
Send money (NZD ($))
- Inmate Trust Account — Department of Corrections
Deposit via internet banking; account number on the corrections.govt.nz contact page.
Phone calls
- · Inmate-initiated, pre-paid PIN-phone system.
- · Calls recorded.
Visiting
Book a visit: Visit booking — corrections.govt.nz
Per-prison booking line; phone the prison directly.
Country-wide visiting rules
- · Photo ID required.
- · Children allowed with prior arrangement.
First-visit checklist
- Photo ID
- Visit confirmation (call the prison first)
- No phones; leave in vehicle
Legal aid
Important
This toolkit aggregates publicly available guidance. Rules vary by facility and change over time — always confirm with the prison's official contact channels before sending mail, money, or attempting a visit.