Family communication toolkit
A step-by-step guide for families using the United Kingdomprison system. Everything below is aggregated from public sources; the prison's own official channels are linked where available.
Data is aggregated from public sources and may be incomplete or out of date. Always verify with primary sources before acting on any figure. See data sources.
Address block. Copy and paste into your envelope or shipping label.
Prisoner Full Name & Prisoner Number HMP Wormwood Scrubs HMP Wormwood Scrubs PO Box 757 Du Cane Road London W12 0AE See map Help us to improve this page. Give us your feedback in this 2 minute survey. London W12 0AE United Kingdom
This prison's specific mail rules
introduction of in-cell telephones had at least allowed them to stay in regular
Country-wide mail rules
Free, online. Funds typically appear in 3 working days.
This prison's general number: 0300 060 6511(administrative — you cannot speak to inmates this way)
Book a visit: Prison Visits Booking — GOV.UK
Book online; allow at least 7 days. Free to family.
This prison's visiting rules
Inspectors visited this high-profile, overcrowded London prison during a June heatwave. When we last visited, the prison was emerging from the restrictions windows, serveries, the visits hall and showers. Officers were rightly proud of
Country-wide visiting rules
Pay per message; the prison prints it and delivers in the inmate's daily post.
Important
This toolkit aggregates publicly available guidance. Rules vary by facility and change over time — always confirm with the prison's official contact channels before sending mail, money, or attempting a visit.