Family communication toolkit
A step-by-step guide for families using the United Kingdomprison system. Everything below is aggregated from public sources; the prison's own official channels are linked where available.
Data is aggregated from public sources and may be incomplete or out of date. Always verify with primary sources before acting on any figure. See data sources.
Address block. Copy and paste into your envelope or shipping label.
Prisoner Full Name & Prisoner Number HMP Send HMP Send Ripley Road Woking Surrey GU23 7LJ See map Help us to improve this page. Give us your feedback in this 2-minute survey . Surrey GU23 7LJ South East England United Kingdom
This prison's specific mail rules
coping remarkably well. Women, many of whom had complex needs and were in a month. In-cell telephones and extra credit meant that connections had at
Country-wide mail rules
Free, online. Funds typically appear in 3 working days.
This prison's general number: 0808 808 2003(administrative — you cannot speak to inmates this way)
Book a visit: Prison Visits Booking — GOV.UK
Book online; allow at least 7 days. Free to family.
This prison's visiting rules
The restrictions on social visits had hit women hard, particularly those with the ban on hugging during visits had been too painful for both mother and child. This meant there had been fewer visits in the last year than there usually were (ROTL), visits and the therapeutic interventions. Inspectors agreed with her
Country-wide visiting rules
Pay per message; the prison prints it and delivers in the inmate's daily post.
Important
This toolkit aggregates publicly available guidance. Rules vary by facility and change over time — always confirm with the prison's official contact channels before sending mail, money, or attempting a visit.